Welcome to Aladia! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use Aladia’s websites, mobile applications, APIs, or related services (the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, please refrain from using the Services.

When you register with Aladia, become an Aladia member, teach a course, enroll in a course, or engage with any Aladia-owned or operated platform, we may ask you for personal data. “Personal Data” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Additionally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data. This is not considered Personal Data. However, if this data is stored or associated with Personal Data, it will be treated as such.

Information You Provide to Us When You Sign Up for the Services, Update Your Account, or Use the Services

If you have any questions regarding our data collection practices, please refer to our Privacy Policy or contact our support team.

At Aladia, we are committed to using your personal data responsibly to provide, enhance, and personalize your experience with our platform. We may use the information we collect about you for a variety of purposes, including:

• Account Management: Creating and managing your account and profile, ensuring secure access, and providing customer support.
• Personalized Experience: Personalizing content and recommendations based on your preferences, including saved courses, learning history, and suggested courses that suit your interests.
• Course and Content Management: Facilitating access to courses, lessons, and other educational materials, including issuing completion certificates and badges.
• User Interaction and Engagement: Enabling communication features such as forums, discussion boards, messaging, and peer interactions to foster a community environment.
• Payments and Subscriptions: Processing your purchases, subscriptions, and payment transactions, including handling billing and payment information.
• Course Recommendations: Using your activity and preferences to recommend relevant courses or content.
• Teacher and Learner Support: Providing Teachers with analytics about student engagement, including viewing minutes watched, feedback, and referral earnings.
• Improvement of Services: Analyzing your data to evaluate and improve the functionality, user interface, and performance of the Aladia platform, optimizing content delivery and algorithms.
• Marketing and Communication: Sending you information regarding new features, updates, promotions, surveys, or news related to Aladia and our partners.
• Fraud Prevention and Security: Monitoring the platform for security threats, fraud, and to ensure the protection of user accounts and personal data.
• Legal Compliance and Enforcement: Complying with legal obligations, enforcing our terms of service, and addressing prohibited or illegal activities, including fraud detection and investigation.
• Audience Analysis: Analyzing user demographics and patterns to better understand and serve the Aladia community.
• Third-Party Business: Fulfilling contractual obligations with third parties, completing corporate transactions, or sharing data as required by law or with your consent.

We may also use your data for any other purpose with your consent or at your direction. Your privacy is important to us, and we take every step to ensure that your data is used in accordance with our Privacy Policy.

At Aladia, we take your privacy seriously and only share your personal data with trusted third parties when necessary to provide and improve our services. We may disclose your personal data under the following circumstances:

• With Instructors: We may share your personal data (excluding your email address) with instructors to enhance the educational content you access or express interest in. This may include information such as your location, browser settings, and activity on Aladia, like enrolled courses or course reviews.
• With Other Students and Instructors: Depending on your privacy settings, your profile, shared content (e.g., course reviews, discussions), and interactions with instructors or other students may be publicly visible.
• With Service Providers and Contractors: We may share your data with third-party companies that provide services on our behalf, including payment processing, fraud prevention, customer support, data analysis, marketing, and email services. These companies are required to use your data solely to provide their services.
• For Business and Marketing Purposes: We may share your personal data with our business partners, affiliates, and trusted third-party platforms to help us market and distribute our services. This includes data sharing with advertising and analytics companies to personalize your experience or improve our content.
• For Social Media Features: If you interact with social media features on our platform, like "Like" buttons, third-party social media providers may collect data, such as your IP address, and track your activity on Aladia. These interactions are governed by the respective third-party's privacy policy.
• For Security, Legal Compliance, and Fraud Prevention: We may disclose your data if required by law, in response to a judicial or governmental request, or to protect our legal rights, prevent fraud, or address security concerns. This may also include protecting Aladia, our users, or the public from potential harm.
• During Business Transactions: If Aladia undergoes a merger, acquisition, or business transaction (such as the sale of assets), your personal data may be transferred or disclosed to the acquiring entity as part of the transaction process.
• After Aggregation or De-identification: We may disclose or use aggregated or de-identified data for any purpose, such as research, analysis, or reporting, without identifying you personally.
• With Your Consent: In certain cases, we may share your data with third parties outside of this Privacy Policy if we have your explicit consent.

If you click on links to third-party websites, please be aware that their privacy practices are governed by their own privacy policies, and we encourage you to review them.

At Aladia, we take your privacy and the security of your personal data seriously. We employ technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. The security measures we implement depend on the type and sensitivity of the data being stored and processed.

However, please be aware that no online service or communication is completely secure. While we strive to safeguard your data, we cannot guarantee that your information will be 100% secure from unauthorized access by third parties. As with any internet-enabled system, there is always a risk of unauthorized access, so it is crucial for you to protect your account and password.

Your Responsibilities:

• It is your responsibility to keep your password confidential and to take precautions against unauthorized access to your account. You should not share your password with anyone.
• If you suspect that your password or account has been compromised, please change your password immediately and contact our support team with any concerns.
• We recommend using a strong password (a combination of letters, numbers, and symbols) and updating it regularly. Also, ensure that you are using a secure browser when accessing our services.

If you suspect any security issues, such as unauthorized access to your account or a potential breach, please notify us as soon as possible. You can reach out to us through our "Contact Us" section for assistance.

Please note that while we make every effort to protect your information, it is also important for you to take steps to protect your personal data while using the internet.

At Aladia, we believe in giving you control over your personal information. Depending on the applicable laws in your region, you may have the following rights regarding your data:

• Access to Your Data: You can request to know the personal data we hold about you, including how it’s used. If you want to access or review your personal information, please reach out to us, and we’ll provide a summary of your data upon request.
• Data Modification and Correction: You have the right to request corrections or updates to any personal information that is inaccurate or incomplete. If you want to make changes to your data, you can either update it directly through your account settings or contact us for assistance.
• Right to Erasure: You can request the deletion of your personal data, and we will make efforts to remove it unless we need to retain it for legal or operational reasons.
• Objection to Data Processing: In some situations, you have the right to object to the processing of your data, such as when it’s processed for marketing or other non-essential purposes.
• Withdrawal of Consent: If you’ve previously provided consent for certain uses of your data, you can withdraw that consent at any time. This may impact the services we provide to you, but it will not affect data processing carried out before the withdrawal.
• Data Sharing Transparency: You have the right to know which third parties we may have shared your personal data with, why, and what specific data was shared. This includes instances where your data might have been used for tailored advertising or marketing.
• Complaints and Regulatory Oversight: If you believe your rights are being violated or your data is being mishandled, you have the right to lodge a complaint with the appropriate data protection authority in your country.

If you wish to exercise any of these rights or have questions about your personal data, please reach out to us at privacy@aladia.com. To protect your privacy, we may request that you verify your identity before we process certain requests.

To manage or update your personal data, simply log into your account and make changes directly from your profile. If you wish to delete your account or if you need help with managing your information, our support team is available to assist.

Even if you decide to close your account, we may still need to keep some of your data for legal or compliance purposes, such as for resolving disputes or fulfilling legal obligations.

At Aladia, we take children's privacy seriously and encourage parents and guardians to be actively involved in their children's online activities. Our services are not intended for children who:

• Are under the age of 13 years
• Are below the minimum age required to process their personal data under applicable laws
• Require parental consent to process their personal data

We do not knowingly collect or process personal data from children who meet these criteria. If you are under 13 years of age, please do not use Aladia or provide any personal data to us.

If we discover that we have unintentionally collected data from a child under 13 years old (or under 16 years old for residents of the EU without parental consent), we will take steps to remove the data as soon as possible.

Parental Guidance & Requests

If you are a parent or guardian and believe that your child has provided personal data to Aladia, please contact us at privacy@aladia.com. Upon verification, we will remove the data and, if necessary, delete the associated account.

We also comply with additional age-related restrictions in accordance with local laws.

8.1. U.S. State Privacy Laws

For details on how we handle personal information for residents of U.S. states with enacted privacy laws and the rights available to such residents, please refer to our U.S. State Privacy Laws Notice.

8.2. International Privacy Practices

Our platform is primarily hosted on servers within the United States. To deliver our products and services, your personal data may be transferred outside your country of residence, including to the U.S. As a result, your personal data may be subject to different levels of protection than those in your home country. We are dedicated to safeguarding your data during these transfers. If you reside in the EEA, United Kingdom, Switzerland, or any region with similar protections, we take necessary measures to ensure that your data receives equivalent protection when transferred. We comply with the EU-U.S. Data Privacy Framework, the UK extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework for data transfers from the EEA, UK, or Switzerland to the U.S. For more

This Privacy Policy supersedes all prior notices regarding our information practices related to the Services. Our Services may evolve over time, and we reserve the right to update, modify, or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy. We will make reasonable efforts to inform you of significant changes to our practices or this Privacy Policy, either through a notification on the Services or by email. The date of the most recent update to this Privacy Policy is indicated at the top of the page. By continuing to use the Services after any updates are posted, you agree to the updated terms of the Privacy Policy.