Osservazione e ascolto attivo
Comunicazione empatica e relazionale di base
Uso di strumenti di osservazione e documentazione
Conoscenze base di psicologia e sociologia
Gestione delle relazioni d’aiuto in contesti educativi e assistenziali
Applicazione di tecniche operative di supporto all’autonomia
Collaborazione in équipe multidisciplinari
Nozioni fondamentali di igiene e prevenzione
Introduzione ai servizi socio-sanitari e ai loro operatori
Conoscenze di diritto, legislazione sociale e sanitaria
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